Privacy & Security Policy

Last Modified: January 14, 2009

We recognize the great importance of keeping your personal data private and secure. By using Banzai, you demonstrate a trust in us that we are determined to never violate in any way. We have prepared this Privacy & Security Policy to help you understand what information we collect from you, what we do with it, and how we protect it.

No one can compel us to reveal data which we do not have. For this reason, we limit the personally-identifying information we collect from you and discard a subset of that information once it is no longer needed. The following lists describe information we collect and retain, information we collect and discard, and information we will never collect from you.

Important Note: In compliance with the Children's Online Privacy Protection Act, individuals under the age of thirteen are not authorized to use Banzai.

• Information you explicitly provide

  As you sign up for and use Banzai and its related services, you will be given the opportunity to provide various pieces of information to us. While some of these items are required to use Banzai (such as a valid email address), many others are optional. You may provide this information to us in a variety of ways, including by interacting with our website, uploading information from an external file, sending us an email or other electronic communication, and so on.

• Information we obtain from your web browser using cookies

  To improve your user experience, Banzai uses browser cookies as a means of recognizing whether you have visited the site before and, if so, in what capacity. For example, if you ask us to login to your account automatically each time you visit the site, we will place a cookie on your browser to facilitate this functionality. While the contents of these cookies have meaning to us, they contain no information which could be used by anyone else to personally identify you.

• Technical information we gather when you visit the site

  Your browser passes certain information to our web servers during every visit, including data concerning the configuration of your computer and network connection and the means by which you are connecting to our site. This data may be recorded in log files stored on our server.

• Information you give to a site which is affiliated with us

  If you provide information to a third-party site with which we have an affiliate relationship, the operators of that site may share that information with us in accordance with their own privacy policy.

We will only share information we collect from you with non-affiliated third parties in limited circumstances, as described below.

• As a Banzai user, you may optionally associate your account with a group (sometimes called a class). If you choose to join a group, group administrators will have access to the transactions you enter into Banzai unless the administrator has enabled enhanced privacy settings for the group. When you join a group, you will be informed whether the group administrator can access your transaction details. Group administrators cannot reduce the privacy levels of a group once it has been created. Group administrators always have access to your full name and email address, as well as to aggregate information concerning your use of the system (total number of transactions entered, date last transaction was entered, etc.) If your account belongs to a group, you may elect to disassociate your account at any time, at which point group administrators will no longer have access to your data.
• If you make a purchase from our site, we will pass your payment card details to our payment gateway which, in turn, will provide the information to our merchant bank. Once it leaves our hands, your data will be subject to a variety of stringent privacy policies, including those of Visa, MasterCard, American Express, or Discover (depending upon which card was used to pay for the subscription).
• We may provide technical information about your use of the service (such as your Internet Protocol address) to third parties as necessary to service your subscription or enforce the Terms of Use.
• We may elect to outsource certain technical services to third-party providers as necessary to ensure that you receive the best possible user experience. Authorized personnel at these organizations may be given access to databases containing user information for the sole purpose of performing technical maintenance tasks.
• We may, from time to time, share aggregated user information with others for research, development, and other purposes. This information will never include individualized data (e.g. information traceable to an individual user), even on an anonymous basis. We will only share data attributable to a group of users, for example: "312 Banzai users in the United Kingdom made a purchase at Starbucks last month."
• As you would expect, any comments or postings you make on our blog or forums will be made available for viewing by anyone visiting the Blog or Forums.
• Information included in a profile created for the purpose of posting messages or comments on our blog or forums may be made available for viewing by other Blog or Forum visitors. This information may include your email address, though you will always be given the option of keeping it private.
• If we receive a subpoena or court order which we believe to be valid and enforceable, we reserve the right to share whatever information we have been ordered to provide.

• Your user data may remain on our servers even after canceling or closing your account. If you do not intend to make further use of your Banzai account and would like us to permanently delete your user data, cancel and/or close your account and send an email with your request from the address you used to login to Banzai to privacy@teachbanzai.com. Upon receiving this request, we will erase all data related to the Banzai web application (including your accounts, jars, transactions, and categories, among other items) from our servers. Note, however, that we are unable to remove comments or postings made to the Banzai Blog or Forums in response to this request and that your data may remain in database backup files for a period of time.

We protect your security both by limiting the amount of personally-identifiable data we retain, as described above, and by ensuring that appropriate measures are taken to secure the data we do store. Some of the security measures we've implemented are shown below.

• SSL Encryption

  When accessing critical parts of the Banzai website, such as screens where you provide credit card data or where your password is required, transmissions between your web browser and our servers are encrypted using the Secure Sockets Layer protocol. Your data will be encrypted using a key up to 256 bits in length (the exact key length is dependent upon your browser). This makes it difficult to intercept these transmissions en route and helps to keep your credit card information and password private and secure. A similar means of encryption is utilized when we pass your credit card data to the payment gateway.

• Data Backup

  All user data stored in the Banzai web application is backed up nightly, providing protection in the unlikely event that the server upon which your data resides fails or sustains physical damage.

• Intrusion Protection

  We have implemented a variety of technical safeguards to minimize the possibility of an unauthorized user gaining remote access to our servers. These measures include, but are not limited to, utilizing a firewall to protect server data, restricting the number of individuals with administrative access to the server and databases, and taking appropriate steps to secure administrative login credentials.

• Password Encryption

  Your password is stored in our user database in an encrypted format. Even server administrators do not have access to it.

• Protection against Password Guessing

  Your account will automatically lock after preset number of unsuccessful login attempts. Unlocking the account requires access to messages sent to the email address you use to login to Banzai. This makes it more difficult for an attacker to gain access to your account provided you have used a secure password.

• Physical Security

  All of our servers are located in secure facilities designed to deter attempts at unauthorized physical access.

Please note that this Privacy & Security Policy may change from time to time. We will not reduce your rights under this Privacy & Security Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy & Security Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date.

If you have questions or concerns concerning our Privacy & Security Policy, or if you believe that it is being violated in any way, feel free to contact us via email at privacy@teachbanzai.com or by letter at Kendagriff, LLC, 1292 S 1510 E, Provo, UT 84606-6543, USA.